Some Spotify users were so upset by the current Drake promo that they requested for and were given refunds, inning accordance with a report from Billboard . The streaming service had actually greatly promoted the artist’s newest album, “Scorpion,” even utilizing his image on playlists that didn’t even include his music, like “Massive Dance Hits,” “Best of British” and “Happy Pop Hits,”.

The promo, called “Scorpion SZN,” was the first-ever worldwide artist takeover of Spotify’s service and the very first time an artist took control of several Spotify playlists on the exact same day.

While it’s not unusual for artists to get promo on Spotify, some felt that the Drake promo had actually gone too far the album and Drake’s image were all over in areas like Browse and Playlists.

One Reddit user shared how they had the ability to acquire a refund from client service, which post quickly went viral. The screenshot of their chat with the assistance associate has, to this day, been seen almost 12,000 times. That records does not show any main policy on Spotify’s part here, however was rather the efforts of a customer support representative assisting maintaining a person’s company.

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However, a couple of other individuals then attempted comparable strategies, and were likewise able to obtain refunds, they stated.

Spotify isn’t really formally discussing the pushback from users, however Billboard declares the variety of refunds were very little.

It’s clear that the streaming service saw the grievances, nevertheless, as it was reacting to users on Twitter to clarify that things would quickly be back to typical.

While Spotify has actually never ever reimbursed consumers dissatisfied over a promo the bigger news here is not the monetary loss of those refunds, or perhaps that they took place at all, however rather the damage this has actually done to Spotify’s track record.

For those who grumbled, the issue wasn’t simply that they weren’t Drake fans (though that’s certainly a part of it), however rather that they felt they were seeing ads when they were spending for a Premium, ad-free variation of Spotify’s service.